EgoWeb 2.0 code is provided on an “as is” basis and the user assumes responsibility for its use. This code has not been peer-reviewed or otherwise evaluated beyond the development team and is made available without guarantee. EgoWeb 2.0 developers are not responsible for errors and is not committed to maintenance, updates or support.

If you have questions about using EgoWeb or an question related to doing network data collection, please go to the newly created EgoWeb Discussion Forum. Comments to pages on this wiki will be added to the forum over time along with answers to have a better organized set of frequently asked questions and answers archived.

EgoWeb 2.0 developers are interested in hearing from you if you encounter a problem with the software. Please post your question on the forum. If it is an issue that requires a less public response, you may send an email to David Kennedy at egoweb2_0@qualintitative.com to report an issue. If it looks like a general question that can be answered in public, I'll will request that it be moved to the forum so that it can help all users/potential users/future users.

Whenever you report a problem, please try to include a screen shot of the problem you encounter, as well as a thorough description of the issue, to help us better troubleshoot. Include info about how you are using EgoWeb 2.0 (on a server, installed on a Mac/Windows machine, mobile, etc.).

If the problem you identify is a general problem that impacts all potential EgoWeb 2.0 users, we will investigate and will make every effort to remedy the problem as soon as staffing and funding allow. If you have a need for more immediate help or have a need that is specific to a project, let us know that you are interested in establishing a formal consulting agreement.

EgoWeb 2.0 is a community project, with code available at GitHub. We welcome further development of the software from you or your project team, through programming partnerships or grant funding. Contact us at egoweb2_0@qualintitative.com to let us know how we may partner with you.